Marketing digital en el ecosistema del tenis: una revisión sistemática
DOI:
https://doi.org/10.47197/retos.v68.115844Palabras clave:
deportes de raqueta, negocio, marketing digital, estrategia, internet, redes socialesResumen
Introducción: El uso de planes de marketing digital es una práctica común en organizaciones deportivas e individuos para aumentar la visibilidad y comercializar productos y servicios. En tenis, esta tendencia ha sido constante desde que el deporte se globalizó.
Objetivo: Esta revisión sistemática buscó ofrecer una visión general de la investigación sobre marketing digital en el tenis hasta abril de 2025, enfocándose en las áreas, temas y herramientas de marketing digital más estudiados en los estudios.
Metodología: Se realizaron búsquedas en Web of Science, Scopus y PubMed siguiendo las directrices de PRISMA. Los estudios incluidos debían estar en inglés y centrarse en marketing, digital y tenis. Se encontraron 665 artículos, pero solo 19 cumplieron con los criterios de inclusión.
Resultados: El análisis temático identificó cuatro temas principales: (a) torneos y organizaciones de tenis, (b) poblaciones de tenis, (c) productos o tendencias de tenis y (d) plataformas, herramientas o dispositivos.
Discusión: Los resultados indicaron que los temas más estudiados son los torneos, poblaciones y productos. Sin embargo, el número limitado de estudios muestra una brecha en la investigación sobre estrategias de marketing digital en el tenis.
Conclusiones: Se destacó la necesidad de más investigaciones sobre marketing digital en tenis y se ofrecieron aplicaciones prácticas para investigadores y profesionales, con énfasis en futuras direcciones de investigación para promover el tenis.
Citas
Antonovica, A., & de Esteban Curiel, J. (2016). Sport celebrities multiple use in marketing messages: Example of the Spanish tennis player Rafael Nadal. Marketing and Branding Research, 3(2), 179–193. https://doi.org/10.33844/mbr.2016.60243
ATP. (2023). ATP Tour Rulebook. https://www.atptour.com/en/corporate/rulebook
Banciu, A.-N., Popirlan, C.-I., & Cosma, G. (2023). Tennis Tournaments from the Perspective of Sport Tourism. Journal of Environmental Management and Tourism, 14(2), 435. https://doi.org/10.14505/jemt.14.2(66).13
Barget, E. (2006). The Economics of Tennis. In Handbook on the Economics of Sport. Edward Elgar Publishing. https://doi.org/10.4337/9781847204073.00054
Bayle, E., & Maltese, L. (2008). The tennis socio economic activity in France. ITF Coaching & Sport Sci. Rev, 16(49), 24–25.
Bredikhina, N., Gupta, K., & Kunkel, T. (2023). Superboosting the athlete social media brand: events as an opportunity for follower growth. European Sport Management Quarterly, 23(6), 1819–1842. https://doi.org/10.1080/16184742.2022.2074497
Brown, S. (2008). Postmodern marketing. In The Marketing Book (pp. 57–70). Routledge. https://doi.org/10.4324/9780080942544-9
Cano Tenorio, R., Gómez-Carmona, D., & Marín Dueñas, P. P. (2025). La gestión de las acciones de marketing por parte de las futbolistas de la LigaF en la red social TikTok. Retos, 63, 965–978. https://doi.org/10.47197/retos.v63.105184
Chaffey, D., & Ellis-Chadwick, F. (2019). Digital marketing. Pearson.
Chmait, N., Westerbeek, H., Eime, R., Robertson, S., Sellitto, C., & Reid, M. (2020). Tennis influencers: The player effect on social media engagement and demand for tournament attendance. Telematics and Informatics, 50, 101381. https://doi.org/10.1016/j.tele.2020.101381
Crespo Dualde, A. (2021). Estrategias de marketing digital para entrenadores de tenis. ITF Coaching & Sport Science Review, 29(84), 34–36. https://doi.org/10.52383/itfcoaching.v29i84.183
Crespo Dualde, A. (2022). Using the balanced score card to improve tennis club management. ITF Coaching & Sport Science Review, 30(87), 34–41. https://doi.org/10.52383/itfcoaching.v30i87.343
Crespo, M., Botella-Carrubi, D., & Jabaloyes, J. (2021). Coaches’ perceptions of innovation programs of the Royal Spanish Tennis Federation. International Journal of Sports Science and Coaching, 16(6). https://doi.org/10.1177/17479541211035556
Critical Appraisal Skills Programme (CASP). (2018). CASP Qualitative Checklist.Retrieved from: https://casp-uk.net/casp-tools-checklists/ Accessed 27 April.
Delia, E. B., & Armstrong, C. G. (2015). #Sponsoring the #FrenchOpen: An Examination of Social Media Buzz and Sentiment. Journal of Sport Management, 29(2), 184–199. https://doi.org/10.1123/JSM.2013-0257
Eisenhauer, B., Freeman, B., & Grunseit, A. C. (2022). Instabrand courtside: a content analysis of marketing strategies by food and beverage brands during the 2021 Australian Open tennis tournament. Australian and New Zealand Journal of Public Health, 46(6), 910–916. https://doi.org/10.1111/1753-6405.13308
Farrag, D. A., & Althawadi, O. (2022). A Comprehensive Model for Spectators’ Intentions to Attend Tennis Matches: Towards a Motive-based Typology. Event Management, 26(3), 547–564. https://doi.org/10.3727/152599521X16288665119279
Fathoni, A. F., Adi, S., Mu’arifin, M., Yunus, M., & Cholifah, P. S. (2024). Leveraging Digitalization for Enhanced Publication and Marketing of Sports Services. Retos, 57, 264–270. https://doi.org/10.47197/retos.v57.107051
Ferrari, G., Diana, P., & Tan, Y. (2023). Tennis coaching in China before and during COVID-19. The mediatisation of a precarious profession. Contemporary Social Science, 18(1), 41–57. https://doi.org/10.1080/21582041.2022.2155869
Gibson, A. D. (2010). The Association of Tennis Professionals: From player association to governing body. J. App. Bus. & Econ., 10(5), 1–10.
Grand View Research. (2022, October 4). Tennis Equipment Market Growth & Trends. https://www.grandviewresearch.com/press-release/global-tennis-equipment-market
Holder, D. (2008). What do we mean by direct, data and digital marketing? In The Marketing Book (pp. 372–390). Elsevier. https://doi.org/10.1016/B978-0-7506-8566-5.50023-6
ITF. (2024). ITF Global Tennis Report. https://www.itftennis.com/en/news-and-media/articles/itf-global-tennis-report-participation-hits-106-million-in-five-years/
ITF. (2023). ITF Constitution. ITF Ltd. London. https://www.itftennis.com/en/about-us/governance/rules-and-regulations/?type=constitution
ITF. (2024). ITF Global Tennis Report.
Kaushik, K., Mishra, A., & Dey, S. (2022). ‘The tweeting sponsor’: effect of a sponsor’s SNS message articulation/interactivity on consumers’ online response. European Sport Management Quarterly, 22(2), 227–250. https://doi.org/10.1080/16184742.2020.1776748
Kiefer, S., & Scharfenkamp, K. (2018). Does online media put beauty before performance? The impact of physical attractiveness on the popularity of female tennis players in online media. Int. J. Sport Fin., 13(2), 156–182.
Konjer, M., Meier, H. E., & Wedeking, K. (2017). Consumer Demand for Telecasts of Tennis Matches in Germany. Journal of Sports Economics, 18(4), 351–375. https://doi.org/10.1177/1527002515577882
Lake, R. J. (2019). Tennis governance. In Routledge Handbook of Tennis (pp. 341–350). Routledge. https://doi.org/10.4324/9781315533575-33
Legg, E., Wells, M., Newland, A., & Tanner, P. (2017). Exploring sense of community in adult recreational tennis. World Leisure Journal, 59(1), 39–53. https://doi.org/10.1080/16078055.2016.1277611
Li, B., & Scott, O. (2021). Governance in Professional Individual Sports. In B. Ruhley & B. Li (Eds.), Administration and Governance in Global Sport Business (pp. 247-26`). Kendall Hunt Publ.
Monegro, M. (2021). Integrated marketing communications in tennis. ITF Coaching & Sport Science Review, 29(83), 7–9. https://doi.org/10.52383/itfcoaching.v29i83.46
Page, M. J., McKenzie, J. E., Bossuyt, P. M., Boutron, I., Hoffmann, T. C., Mulrow, C. D., Shamseer, L., Tetzlaff, J. M., Akl, E. A., Brennan, S. E., Chou, R., Glanville, J., Grimshaw, J. M., Hróbjartsson, A., Lalu, M. M., Li, T., Loder, E. W., Mayo-Wilson, E., McDonald, S., … Moher, D. (2021). The PRISMA 2020 statement: an updated guideline for reporting systematic reviews. BMJ, n71. https://doi.org/10.1136/bmj.n71
Pluim, B. M., Earland, J., & Pluim, N. E. (2014). The development of healthy tennis clubs in the Netherlands. British Journal of Sports Medicine, 48(11), 898–904. https://doi.org/10.1136/bjsports-2012-091567
Pluim, B. M., Groppel, J. L., Miley, D., Crespo, M., & Turner, M. S. (2018). Health benefits of tennis. British Journal of Sports Medicine, 52(3). https://doi.org/10.1136/bjsports-2017-098623
Poole, C. (2021). Applying Sustainable Development Goal 13. In The Routledge Handbook of Sport and Sustainable Development (pp. 336–341). Routledge. https://doi.org/10.4324/9781003023968-40
Qian, T. Y., Matz, R., Luo, L., & Zvosec, C. C. (2023). Toward a better understanding of core and peripheral market demand for women’s spectator sports: An importance-performance map analysis approach based on gender. Sport Management Review, 26(1), 114–134. https://doi.org/10.1080/14413523.2022.2038922
Raghavendra, G. S., & Sudhakara, A. M. (2017). Digital Marketing Plan: An Alternative Framework for Sports Products. Int. Res. J. Manag. Sci. & Tech, 8(5), 290–296.
Ratten, V., & Thompson, A.-J. (2021). Digital Sport Marketing. In Developing Digital Marketing (pp. 75–86). Emerald Publishing Limited. https://doi.org/10.1108/978-1-80071-348-220211005
Sadewa, Y. R., Sumaryanto, S., & Sumarjo, S. (2024). Marketing strategies to improve service quality at sports and fitness venues: a systematic review. Retos, 62, 797–801. https://doi.org/10.47197/retos.v62.109886
Schoenstedt, L. J., & Reau, J. (2013). Ladies First, Men Second: The 2010 Western & Southern Financial Group Masters and Women’s Tennis Open and Use of Social Media Marketing. Journal of Sports Media, 8(1), 87–116. https://doi.org/10.1353/jsm.2013.0010
Schut, P.-O., & Glebova, E. (2022). Sports Spectating in Connected Stadiums: Mobile Application Roland Garros 2018. Frontiers in Sports and Active Living, 4. https://doi.org/10.3389/fspor.2022.802852
Shani, D., Sandler, D. M., & Long, M. M. (1992). Courting Women Using Sports Marketing: A Content Analysis of the US Open. International Journal of Advertising, 11(4), 377–392. https://doi.org/10.1080/02650487.1992.11104513
Smart, B. (2007). Not playing around: global capitalism, modern sport and consumer culture. Global Networks, 7(2), 113–134. https://doi.org/10.1111/j.1471-0374.2007.00160.x
Stegmann, P., Nagel, S., & Ströbel, T. (2023). The digital transformation of value co-creation: a scoping review towards an agenda for sport marketing research. European Sport Management Quarterly, 23(4), 1221–1248. https://doi.org/10.1080/16184742.2021.1976241
Stockwell, S. (2015). Using live data and social amplification to drive fan engagement. Journal of Direct, Data and Digital Marketing Practice, 16(4), 275–277. https://doi.org/10.1057/dddmp.2015.23
Subramanian, V., Noel, M., & Paquin, H. (2020). Tweet, Set, Match: Negotiating the Boundaries of Digital Technologies in Elite Tennis. Science, Technology and Society, 25(3), 404–425. https://doi.org/10.1177/0971721820912923
Thompson, A. J., Martin, A. J., Gee, S. , & Eagleman, A. N. (2014). Examining the development of a social media strategy for a national sport organisation a case study of Tennis New Zealand. . J. App. Sport Manag., 6(2 (15)), 42–63.
Thompson, A.-J., Martin, A. J., Gee, S., & Geurin, A. N. (2017). Fans’ Perceptions of Professional Tennis Events’ Social Media Presence. Communication & Sport, 5(5), 579–603. https://doi.org/10.1177/2167479516650442
Thompson, A.-J., Martin, A. J., Gee, S., & Geurin, A. N. (2018). Building brand and fan relationships through social media. Sport, Business and Management: An International Journal, 8(3), 235–256. https://doi.org/10.1108/SBM-04-2017-0024
TIA (Tennis Industry Association). (2023). TIA 2023 Tennis Participation Report. https://www.tennisindustry.org/store/viewproduct.aspx?id=21722745
Trendafilova, S., Pelcher, J., Graham, J., & Ziakas, V. (2021). The ebbs and flows of green waves: environmental sustainability in Grand Slam tennis. Sport, Business and Management: An International Journal, 11(3), 302–320. https://doi.org/10.1108/SBM-09-2020-0090
Wang, A., & Lin, C. (2011). Effects of content class with endorsement and information relevancy on purchase intention. Management Research Review, 34(4), 417–435. https://doi.org/10.1108/01409171111117861
WTA. (2023). WTA Tour Rules. https://www.wtatennis.com/wta-rules
Yuce, A. (2017). From traditional to digital marketing: A conceptual study. The Journal of Academic Social Science Studies, 2(55), 543–556. https://doi.org/10.9761/JASSS6947
Descargas
Publicado
Cómo citar
Número
Sección
Licencia
Derechos de autor 2025 Andrés Crespo Dualde, Amparo Baviera-Puig, Tomás Baviera

Esta obra está bajo una licencia internacional Creative Commons Atribución-NoComercial-SinDerivadas 4.0.
Los autores que publican en esta revista están de acuerdo con los siguientes términos:
- Los autores conservan los derechos de autor y garantizan a la revista el derecho de ser la primera publicación de su obra, el cuál estará simultáneamente sujeto a la licencia de reconocimiento de Creative Commons que permite a terceros compartir la obra siempre que se indique su autor y su primera publicación esta revista.
- Los autores pueden establecer por separado acuerdos adicionales para la distribución no exclusiva de la versión de la obra publicada en la revista (por ejemplo, situarlo en un repositorio institucional o publicarlo en un libro), con un reconocimiento de su publicación inicial en esta revista.
- Se permite y se anima a los autores a difundir sus trabajos electrónicamente (por ejemplo, en repositorios institucionales o en su propio sitio web) antes y durante el proceso de envío, ya que puede dar lugar a intercambios productivos, así como a una citación más temprana y mayor de los trabajos publicados (Véase The Effect of Open Access) (en inglés).
Esta revista sigue la "open access policy" de BOAI (1), apoyando los derechos de los usuarios a "leer, descargar, copiar, distribuir, imprimir, buscar o enlazar los textos completos de los artículos".
(1) http://legacy.earlham.edu/~peters/fos/boaifaq.htm#openaccess