Marketing digital no ecossistema do ténis: uma revisão sistemática
DOI:
https://doi.org/10.47197/retos.v68.115844Palavras-chave:
Desportos de raquete, negócios, marketing digital, estratégia, internet, redes sociaisResumo
Introdução: A utilização de planos de marketing digital é uma prática comum entre organizações desportivas e particulares para aumentar a visibilidade e comercializar produtos e serviços. No ténis, esta tendência tem sido constante desde que o desporto se globalizou.
Objectivo: Esta revisão sistemática procurou fornecer uma visão geral da investigação sobre o marketing digital no ténis até Abril de 2025, com foco nas áreas, tópicos e ferramentas de marketing digital mais estudados.
Metodologia: As bases de dados Web of Science, Scopus e PubMed foram pesquisadas seguindo as diretrizes PRISMA. Os estudos incluídos deveriam ser em inglês e focados em marketing, marketing digital e ténis. Foram encontrados um total de 665 artigos, mas apenas 19 cumpriram os critérios de inclusão.
Resultados: A análise temática identificou quatro temas principais: (a) torneios e organizações de ténis, (b) populações de ténis, (c) produtos ou tendências de ténis e (d) plataformas, ferramentas ou dispositivos.
Discussão: Os resultados indicaram que os temas mais estudados são os torneios, as populações e os produtos. No entanto, o número limitado de estudos revela uma lacuna na investigação sobre as estratégias de marketing digital no ténis.
Conclusões: A necessidade de mais investigação sobre o marketing digital no ténis foi destacada, e foram oferecidas aplicações práticas para investigadores e profissionais, com ênfase em futuras direções de investigação para promover o ténis.
Referências
Antonovica, A., & de Esteban Curiel, J. (2016). Sport celebrities multiple use in marketing messages: Example of the Spanish tennis player Rafael Nadal. Marketing and Branding Research, 3(2), 179–193. https://doi.org/10.33844/mbr.2016.60243
ATP. (2023). ATP Tour Rulebook. https://www.atptour.com/en/corporate/rulebook
Banciu, A.-N., Popirlan, C.-I., & Cosma, G. (2023). Tennis Tournaments from the Perspective of Sport Tourism. Journal of Environmental Management and Tourism, 14(2), 435. https://doi.org/10.14505/jemt.14.2(66).13
Barget, E. (2006). The Economics of Tennis. In Handbook on the Economics of Sport. Edward Elgar Publishing. https://doi.org/10.4337/9781847204073.00054
Bayle, E., & Maltese, L. (2008). The tennis socio economic activity in France. ITF Coaching & Sport Sci. Rev, 16(49), 24–25.
Bredikhina, N., Gupta, K., & Kunkel, T. (2023). Superboosting the athlete social media brand: events as an opportunity for follower growth. European Sport Management Quarterly, 23(6), 1819–1842. https://doi.org/10.1080/16184742.2022.2074497
Brown, S. (2008). Postmodern marketing. In The Marketing Book (pp. 57–70). Routledge. https://doi.org/10.4324/9780080942544-9
Cano Tenorio, R., Gómez-Carmona, D., & Marín Dueñas, P. P. (2025). La gestión de las acciones de marketing por parte de las futbolistas de la LigaF en la red social TikTok. Retos, 63, 965–978. https://doi.org/10.47197/retos.v63.105184
Chaffey, D., & Ellis-Chadwick, F. (2019). Digital marketing. Pearson.
Chmait, N., Westerbeek, H., Eime, R., Robertson, S., Sellitto, C., & Reid, M. (2020). Tennis influencers: The player effect on social media engagement and demand for tournament attendance. Telematics and Informatics, 50, 101381. https://doi.org/10.1016/j.tele.2020.101381
Crespo Dualde, A. (2021). Estrategias de marketing digital para entrenadores de tenis. ITF Coaching & Sport Science Review, 29(84), 34–36. https://doi.org/10.52383/itfcoaching.v29i84.183
Crespo Dualde, A. (2022). Using the balanced score card to improve tennis club management. ITF Coaching & Sport Science Review, 30(87), 34–41. https://doi.org/10.52383/itfcoaching.v30i87.343
Crespo, M., Botella-Carrubi, D., & Jabaloyes, J. (2021). Coaches’ perceptions of innovation programs of the Royal Spanish Tennis Federation. International Journal of Sports Science and Coaching, 16(6). https://doi.org/10.1177/17479541211035556
Critical Appraisal Skills Programme (CASP). (2018). CASP Qualitative Checklist.Retrieved from: https://casp-uk.net/casp-tools-checklists/ Accessed 27 April.
Delia, E. B., & Armstrong, C. G. (2015). #Sponsoring the #FrenchOpen: An Examination of Social Media Buzz and Sentiment. Journal of Sport Management, 29(2), 184–199. https://doi.org/10.1123/JSM.2013-0257
Eisenhauer, B., Freeman, B., & Grunseit, A. C. (2022). Instabrand courtside: a content analysis of marketing strategies by food and beverage brands during the 2021 Australian Open tennis tournament. Australian and New Zealand Journal of Public Health, 46(6), 910–916. https://doi.org/10.1111/1753-6405.13308
Farrag, D. A., & Althawadi, O. (2022). A Comprehensive Model for Spectators’ Intentions to Attend Tennis Matches: Towards a Motive-based Typology. Event Management, 26(3), 547–564. https://doi.org/10.3727/152599521X16288665119279
Fathoni, A. F., Adi, S., Mu’arifin, M., Yunus, M., & Cholifah, P. S. (2024). Leveraging Digitalization for Enhanced Publication and Marketing of Sports Services. Retos, 57, 264–270. https://doi.org/10.47197/retos.v57.107051
Ferrari, G., Diana, P., & Tan, Y. (2023). Tennis coaching in China before and during COVID-19. The mediatisation of a precarious profession. Contemporary Social Science, 18(1), 41–57. https://doi.org/10.1080/21582041.2022.2155869
Gibson, A. D. (2010). The Association of Tennis Professionals: From player association to governing body. J. App. Bus. & Econ., 10(5), 1–10.
Grand View Research. (2022, October 4). Tennis Equipment Market Growth & Trends. https://www.grandviewresearch.com/press-release/global-tennis-equipment-market
Holder, D. (2008). What do we mean by direct, data and digital marketing? In The Marketing Book (pp. 372–390). Elsevier. https://doi.org/10.1016/B978-0-7506-8566-5.50023-6
ITF. (2024). ITF Global Tennis Report. https://www.itftennis.com/en/news-and-media/articles/itf-global-tennis-report-participation-hits-106-million-in-five-years/
ITF. (2023). ITF Constitution. ITF Ltd. London. https://www.itftennis.com/en/about-us/governance/rules-and-regulations/?type=constitution
ITF. (2024). ITF Global Tennis Report.
Kaushik, K., Mishra, A., & Dey, S. (2022). ‘The tweeting sponsor’: effect of a sponsor’s SNS message articulation/interactivity on consumers’ online response. European Sport Management Quarterly, 22(2), 227–250. https://doi.org/10.1080/16184742.2020.1776748
Kiefer, S., & Scharfenkamp, K. (2018). Does online media put beauty before performance? The impact of physical attractiveness on the popularity of female tennis players in online media. Int. J. Sport Fin., 13(2), 156–182.
Konjer, M., Meier, H. E., & Wedeking, K. (2017). Consumer Demand for Telecasts of Tennis Matches in Germany. Journal of Sports Economics, 18(4), 351–375. https://doi.org/10.1177/1527002515577882
Lake, R. J. (2019). Tennis governance. In Routledge Handbook of Tennis (pp. 341–350). Routledge. https://doi.org/10.4324/9781315533575-33
Legg, E., Wells, M., Newland, A., & Tanner, P. (2017). Exploring sense of community in adult recreational tennis. World Leisure Journal, 59(1), 39–53. https://doi.org/10.1080/16078055.2016.1277611
Li, B., & Scott, O. (2021). Governance in Professional Individual Sports. In B. Ruhley & B. Li (Eds.), Administration and Governance in Global Sport Business (pp. 247-26`). Kendall Hunt Publ.
Monegro, M. (2021). Integrated marketing communications in tennis. ITF Coaching & Sport Science Review, 29(83), 7–9. https://doi.org/10.52383/itfcoaching.v29i83.46
Page, M. J., McKenzie, J. E., Bossuyt, P. M., Boutron, I., Hoffmann, T. C., Mulrow, C. D., Shamseer, L., Tetzlaff, J. M., Akl, E. A., Brennan, S. E., Chou, R., Glanville, J., Grimshaw, J. M., Hróbjartsson, A., Lalu, M. M., Li, T., Loder, E. W., Mayo-Wilson, E., McDonald, S., … Moher, D. (2021). The PRISMA 2020 statement: an updated guideline for reporting systematic reviews. BMJ, n71. https://doi.org/10.1136/bmj.n71
Pluim, B. M., Earland, J., & Pluim, N. E. (2014). The development of healthy tennis clubs in the Netherlands. British Journal of Sports Medicine, 48(11), 898–904. https://doi.org/10.1136/bjsports-2012-091567
Pluim, B. M., Groppel, J. L., Miley, D., Crespo, M., & Turner, M. S. (2018). Health benefits of tennis. British Journal of Sports Medicine, 52(3). https://doi.org/10.1136/bjsports-2017-098623
Poole, C. (2021). Applying Sustainable Development Goal 13. In The Routledge Handbook of Sport and Sustainable Development (pp. 336–341). Routledge. https://doi.org/10.4324/9781003023968-40
Qian, T. Y., Matz, R., Luo, L., & Zvosec, C. C. (2023). Toward a better understanding of core and peripheral market demand for women’s spectator sports: An importance-performance map analysis approach based on gender. Sport Management Review, 26(1), 114–134. https://doi.org/10.1080/14413523.2022.2038922
Raghavendra, G. S., & Sudhakara, A. M. (2017). Digital Marketing Plan: An Alternative Framework for Sports Products. Int. Res. J. Manag. Sci. & Tech, 8(5), 290–296.
Ratten, V., & Thompson, A.-J. (2021). Digital Sport Marketing. In Developing Digital Marketing (pp. 75–86). Emerald Publishing Limited. https://doi.org/10.1108/978-1-80071-348-220211005
Sadewa, Y. R., Sumaryanto, S., & Sumarjo, S. (2024). Marketing strategies to improve service quality at sports and fitness venues: a systematic review. Retos, 62, 797–801. https://doi.org/10.47197/retos.v62.109886
Schoenstedt, L. J., & Reau, J. (2013). Ladies First, Men Second: The 2010 Western & Southern Financial Group Masters and Women’s Tennis Open and Use of Social Media Marketing. Journal of Sports Media, 8(1), 87–116. https://doi.org/10.1353/jsm.2013.0010
Schut, P.-O., & Glebova, E. (2022). Sports Spectating in Connected Stadiums: Mobile Application Roland Garros 2018. Frontiers in Sports and Active Living, 4. https://doi.org/10.3389/fspor.2022.802852
Shani, D., Sandler, D. M., & Long, M. M. (1992). Courting Women Using Sports Marketing: A Content Analysis of the US Open. International Journal of Advertising, 11(4), 377–392. https://doi.org/10.1080/02650487.1992.11104513
Smart, B. (2007). Not playing around: global capitalism, modern sport and consumer culture. Global Networks, 7(2), 113–134. https://doi.org/10.1111/j.1471-0374.2007.00160.x
Stegmann, P., Nagel, S., & Ströbel, T. (2023). The digital transformation of value co-creation: a scoping review towards an agenda for sport marketing research. European Sport Management Quarterly, 23(4), 1221–1248. https://doi.org/10.1080/16184742.2021.1976241
Stockwell, S. (2015). Using live data and social amplification to drive fan engagement. Journal of Direct, Data and Digital Marketing Practice, 16(4), 275–277. https://doi.org/10.1057/dddmp.2015.23
Subramanian, V., Noel, M., & Paquin, H. (2020). Tweet, Set, Match: Negotiating the Boundaries of Digital Technologies in Elite Tennis. Science, Technology and Society, 25(3), 404–425. https://doi.org/10.1177/0971721820912923
Thompson, A. J., Martin, A. J., Gee, S. , & Eagleman, A. N. (2014). Examining the development of a social media strategy for a national sport organisation a case study of Tennis New Zealand. . J. App. Sport Manag., 6(2 (15)), 42–63.
Thompson, A.-J., Martin, A. J., Gee, S., & Geurin, A. N. (2017). Fans’ Perceptions of Professional Tennis Events’ Social Media Presence. Communication & Sport, 5(5), 579–603. https://doi.org/10.1177/2167479516650442
Thompson, A.-J., Martin, A. J., Gee, S., & Geurin, A. N. (2018). Building brand and fan relationships through social media. Sport, Business and Management: An International Journal, 8(3), 235–256. https://doi.org/10.1108/SBM-04-2017-0024
TIA (Tennis Industry Association). (2023). TIA 2023 Tennis Participation Report. https://www.tennisindustry.org/store/viewproduct.aspx?id=21722745
Trendafilova, S., Pelcher, J., Graham, J., & Ziakas, V. (2021). The ebbs and flows of green waves: environmental sustainability in Grand Slam tennis. Sport, Business and Management: An International Journal, 11(3), 302–320. https://doi.org/10.1108/SBM-09-2020-0090
Wang, A., & Lin, C. (2011). Effects of content class with endorsement and information relevancy on purchase intention. Management Research Review, 34(4), 417–435. https://doi.org/10.1108/01409171111117861
WTA. (2023). WTA Tour Rules. https://www.wtatennis.com/wta-rules
Yuce, A. (2017). From traditional to digital marketing: A conceptual study. The Journal of Academic Social Science Studies, 2(55), 543–556. https://doi.org/10.9761/JASSS6947
Downloads
Publicado
Como Citar
Edição
Secção
Licença
Direitos de Autor (c) 2025 Andrés Crespo Dualde, Amparo Baviera-Puig, Tomás Baviera

Este trabalho encontra-se publicado com a Licença Internacional Creative Commons Atribuição-NãoComercial-SemDerivações 4.0.
Autores que publicam nesta revista concordam com os seguintes termos:
- Autores mantém os direitos autorais e assegurar a revista o direito de ser a primeira publicação da obra como licenciado sob a Licença Creative Commons Attribution que permite que outros para compartilhar o trabalho com o crédito de autoria do trabalho e publicação inicial nesta revista.
- Os autores podem estabelecer acordos adicionais separados para a distribuição não-exclusiva da versão do trabalho publicado na revista (por exemplo, a um repositório institucional, ou publicá-lo em um livro), com reconhecimento de autoria e publicação inicial nesta revista.
- É permitido e os autores são incentivados a divulgar o seu trabalho por via electrónica (por exemplo, em repositórios institucionais ou no seu próprio site), antes e durante o processo de envio, pois pode gerar alterações produtivas, bem como a uma intimação mais Cedo e mais do trabalho publicado (Veja O Efeito do Acesso Livre) (em Inglês).
Esta revista é a "política de acesso aberto" de Boai (1), apoiando os direitos dos usuários de "ler, baixar, copiar, distribuir, imprimir, pesquisar, ou link para os textos completos dos artigos". (1) http://legacy.earlham.edu/~peters/fos/boaifaq.htm#openaccess